Frequently Asked Questions

Call Alternatives Counseling Services, Inc. in Riverhead at 631-369-1200 In Southampton at 631-283-4440 Alternatives Counseling Services, Inc. offers a variety of services for anyone experiencing a difficulty due to their use of alcohol and/or drugs.
Contact Us For More Details

This program provides substance abuse treatment, prevention and education services. We offer professional, confidential counseling services to youth and adults of the Smithtown Community. These services include: * Individual Assessments * Evaluations * Individual Counseling * Group Counseling * Substance Abuse recovery groups * Education * Adolescent Groups * Young Adult Group * Professional’s Recovery groups * Impaired Driver Recovery groups * Supportive Services

Call Alternatives Counseling Services, Inc. in Riverhead at 631-369-1200 In Southampton at 631-283-4440 Alternatives Counseling Services, Inc. offers a variety of services for anyone experiencing a difficulty due to their use of alcohol and/or drugs.

Treatment at Alternatives Counseling Services, Inc. is individualized to focus on substance abuse related gender and age issues (Men’s Recovery Groups, Women’s Recovery Groups, Young Adult recovery group, Adolescent group)

Alternatives Counseling Services, Inc. provides specialized adolescent prevention and treatment services. These services include individual counseling, adolescent substance abuse education series, adolescent treatment group and family therapy.

PARENT STUDY GROUPS are offered to assist parents in developing more effective methods of dealing with their children and adolescents. Through lectures and group discussion, the course focuses on understanding personality development, family roles, the use of natural and logical consequences, and the techniques necessary to assist your children in developing positive self-esteem. Daytime or evening groups are available. Please call (631-283-4440) to be placed on our mailing list.

Call Alternatives Counseling Services, Inc. at 631-369-1200 For our Riverhead office or 631-283-4440 for our Southampton Office . Alternatives Counseling Services, Inc. offers a variety of services for anyone with a close relationship with someone who use drugs or alcohol.

Yes. Our Prevention Specialists are available to provide presentations to Elementary, Middle and High School, PTA’s and community organizations. Topics include: * Too Good For Drug * Project Venture * Too Good for Violence * The Wellbriety Program * The Wise Program for Seniors * Above the Influence * Parents Who Host Lose the Most * Active Parenting The Alternatives Counseling Services, Inc. prevention and education services are offered at no cost to the schools and local community groups.

Alternatives Counseling Services, Inc. Counseling & Education Center is in Riverhead at 518 East Main Street and in Southampton at 291 Hampton Road. By automobile:

Alternatives Counseling Services, Inc. hours are as follows : Monday 9:00 a.m. to 8:00 p.m. Tuesday 9:00 a.m. to 8:00 p.m. Wednesday 9:00 a.m. to 8:00 p.m. Thursday 9:00 a.m. to 8:00 p.m. Friday 9:00 a.m. to 1:00 p.m.

Alternatives Counseling Services, Inc. is a not-for-profit agency which receives funding from NY State and The Suffolk County Department of Health Services. These funds, combined with client fees, help to meet the operating costs for our treatment program. Fees are based on gross family income and number of dependents. Medicaid and private insurance is accepted.

You would call us at 631-369-1200 for our Riverhead office and 631-283-4440 for our Southampton office. Please plan to spend 5 to 10 minutes on the telephone. A counselor will be available to speak with you to acquire some basic information about the problem you are experiencing, and to answer any question you may have. Then you will be scheduled for our soonest available intake assessment appointment.

Assessment and Individual counseling sessions normally last for no more than one hour. Group sessions are generally 1 1/2 hours. All clients are required to be seen for counseling at least once weekly.

If you have a scheduled appointment, please call if it must be canceled or rescheduled for any reason. If you do not call, you may be charged for the missed appointment.

Alternatives Counseling Services, Inc. is governed by Federal Laws of Confidentiality which are explained below:
Information about your treatment and care, including payment for care, is protected by two federal laws: The Health Insurance Portability and Accountability Act of 1996 (“HIPAA”)* and the Confidentiality Law**. Under these laws the program may not say to a person outside of the program that you attend the program, nor may the program disclose any information identifying you as an alcohol or drug abuser, or disclose any other protected information except as permitted by the federal laws referenced below. The program must obtain your written consent before it can disclose information about you for payment purposes. For example, the program must obtain your written consent before it can disclose information to your health insurer in order to be paid for services. Generally, you must also sign a written consent before the program can share information for treatment purposes or for health care operations. However, federal law permits the program to disclose information in the following circumstances without your written permission: 1. To program staff for the purposes of providing treatment and maintaining clinical records; 2. Pursuant to an agreement with a business associate (e.g. clinical laboratories, pharmacy, record storage services, billing services); 3. For research, audit or evaluations (e.g. State licensing review, accreditation, program data reporting as required by the State and/or Federal government); 4. To report a crime committed on the program’s premises or against program personnel; 5. To medical personnel in a medical/psychiatric emergency ; 6. To appropriate authorities to report suspected child abuse or neglect; 7. To report certain infectious illnesses as required by state law; 8. As allowed by a court order. Before the program can use or disclose any information about your health in a manner which is not described above, it must first obtain your specific written consent allowing it to make the disclosure. Any You may revoke such written consent in writing. (NOTE: Revoking a consent to disclose information to a court, probation department, parole office, etc. may violate an agreement that you have with that organization. Such a violation may result in legal consequences for you.)

Successful completion of treatment is an agreement between you and your counselor that you have completed all your stated goals for counseling and no longer wish this program’s services.

Once it has been agreed upon by counselor and client that treatment has been successfully completed, you will be given the option of returning to the program for follow-up counseling. A suggested schedule for the follow-up therapy will be provided for you by the program or you can decide on your own. If you do not wish any further services, that is your right.

You may call 631-369-1200 in Riverhead or 631-283-4440 in Southampton at any time during our hours of operation if you have any particular problem or crisis.

RESPONSE OF SUFFOLK COUNTY #751-7500
Please feel free to contact your counselor or Alternatives Counseling Services, Inc. at any time should you require assistance outside of your usual scheduled counseling visit. If you need to leave a message after hours, you may do so by calling 631-369-1200(Riverhead) or 631-283-4440 (Southampton) and leaving your message on the answering machine.